He said CVS could not help, call my insurance. I insisted there was some confusion and I may not be in the right department. It took 20 minutes for him to tell me to just call my insurance. The representative that I called to help me troubleshoot says their system shuts down 5 times a day. To speak to a person is nearly IMPOSSIBLE. I was mistakenly told to download this by a customer service rep. If you like this service, please take a moment to review our app.** ** We're here to help you get the prescriptions you need when you need them. If not, you can register directly on the app and use your new username and password on the website. If you already use, your existing username and password will also work on the app. Touch ID sign in for easy access to your account and key app features.Update account information shipping and billing information, manage family access, and reset password.Ědd your member ID Card to your Apple Wallet (if provided by plan design).View your member ID Card (if provided by plan design).Renew or request new mail service prescriptions.See number of refills due and orders in progress without signing in.Refill mail service prescriptions without registering or signing in (Easy Refill).You must have CVS/caremark prescription benefits to use the app: If you’re not sure, check your health insurance plan information to confirm. The CVS/caremark™ app lets you refill mail service prescriptions, track order status, view prescription history and more.
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