
Ensure that SureLC is closed before proceeding.*** ***These setting changes will not save if SureLC is still open. Please use the following guide to ensure your Reader settings are setup correctly. The following Error messages " To be included.", " Security warning", " Adobe needs write access" are all caused by the settings within Reader not being setup correctly. Click "Disable", and then turn it back on by clicking "Enable"Įrrors messages caused by Reader Settings

Then in the middle section, choose "Manage add-ons"Ħ. In the new window, choose "Adobe PDF Reader" (if you do not see this option, then you should see "Adobe PDF" instead) 7. In the Search bar, type in "Internet Options" and choose "Internet Options"Ĥ. In the new pop-up window, on the top tabs, choose "Programs" 5. Until Adobe releases a fix, use this guide to resolve this issue.ġ. At this time Adobe has not released a fix for this bug. These errors are a known bug with Adobe Reader integrating with web based programs (like SureLC and Internet Explorer). If you still receive the red error message after re-opening SureLC, please contact SuranceBay via not load PDF.Time Out Error Open SureLC and the error should be gone. Also ensure that the Automatic Update is turned off by clicking Updater on the Preference window in the settings. Next, open Reader and check that the settings are marked correctly. Open the downloaded file and install Adobe Reader. Then visit THIS LINK to go to Adobe's website and download the compatible version shown in this screenshot: Uninstall Adobe Acrobat 64-bit from your system.

To replace this version of Adobe Acrobat Reader, please follow the steps below. This a utomatic update from Adobe installs a 64-bit version of Acrobat Reader that is no longer compatible with SureLC. This error is caused due to an update to Adobe Reader, which replaced Adobe Reader with a Trial Version of Adobe Acrobat.
